FAQs

WHAT IS THE DOOR POLICY?

Our policy at Lafayette is to allow only those 18 years of age or over on the premises. The only exceptions are certain ticketed events at which we will allow those over the age of 16 to attend. At these events, those under the age of 18 will be restricted to the use of our music venue only.

You can see age limits for each event on our Events Page.

No food or drink is permitted to brought inside the venue, please contact the venue team via the ‘Access’ tab on the website if you require any support regarding this.

DO I NEED TO BRING ID?

Entry will only be granted to those who present one of the following forms of accepted identification:

- Passport

- European Union photocard driving license

- Ministry of Defence identity card

- PASS Card with hologram

- National Identity Card issued by a European Member State, Norway, Iceland, Liechtenstein or Switzerland

- Biometric Immigration Document

CAN I CHECK MY COAT/BAG?

Our cloakroom operates during gigs, events, club nights and throughout the day and charges £2.50 per item (coat, jacket or small bag).

We operate a policy of not allowing large bags (anything bigger than a handbag) into the music venue for safety and security purposes. We recommend that any large bags or items are not brought with you to the venue, as these will need to go into the cloakroom.

Aerosols and liquids will also not be permitted into the music venue for security purposes.

I REQUIRE SPECIAL MOBILITY ACCESS FOR AN EVENT.

Please send your request in advance of the event to [email protected]

WHERE ARE SHOW TIMES LISTED?

As a venue we do not provide set times for shows. Please check the artists social media channels for show times on the day of the event.

CAN I BUY A TICKET ON THE DAY OF THE SHOW?

Tickets will only be sold at the door on the day of the event if it is not sold out. Please check our website to see if a show is sold out now.

DO YOU COLLECT LOST PROPERTY?

Should anything have been lost or left behind while at Lafayette please contact [email protected]. We only hold onto items for 3 weeks. After this time the items will be disposed of.

I WOULD LIKE TO SUBMIT A COMPLAINT ABOUT MY TIME AT LAFAYETTE.

Should you have an issue or complaint, please contact [email protected] and a member of management will get back to you within 48 hours.

WHAT IS THE CAMERA POLICY?

We do not allow customers to bring cameras into the venue.